Ensuring customer satisfaction is our utmost priority. Should you receive a product that doesn’t meet your expectations, you have the option to return it for an exchange, replacement, or refund. Please note, delivery charges apply for exchanges and replacements.
Original delivery charges will not be refunded or adjusted for returns and exchanges.
If the need for replacement arises due to an error on our part, we will cover the delivery charges for returning the parcel and sending you the replacement.
Refunds are only provided in cases where there are strong reasons.
To request a return or exchange, kindly notify us within 72 hours of receiving the item. Exchanges are subject to product availability.
A valid receipt is required for exchanges or refunds. Returned or exchanged products must be in their original condition and packaging.
Beaded Bangladesh accepts returns or exchanges for items that are in new, unworn, unaltered, and undamaged condition. Otherwise, we reserve the right to refuse the exchange or refund.
Please note that orders can only be exchanged once.